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2024 Mansfield Awards and newest Basic Insurance coverage Claims Scores – Prof. Allan Manning’s Weblog


The 8th Annual Mansfield Awards for Claims Excellence had been held at a gala occasion final night time on the Institution in Sydney.

The judging of those awards takes an enormous effort with 468 rankings on over 240 insurer manufacturers. It was pleasing for the second 12 months in a row to see that extra of the claims rankings went up throughout the previous 12 months than went down.

In actual fact, 140 rankings elevated whereas 132 went down. The utmost enhance was 1.5 stars and the largest drop was 2 full stars.

The total record is offered at the moment on ClaimsComparison.com.

Following this work, the finalists and winners of this 12 months’s Mansfield Awards had been decided. These I’m happy to record under:

Private Traces

Finalists

Hollard Private Insurance coverage

NRMA Insurance coverage

RAA Insurance coverage Pty Ltd

RACQ Insurance coverage Restricted

RACV

Suncorp Insurance coverage

Winner

Suncorp Insurance coverage

================

SME Property and Casualty

Finalists

Allianz Australia Insurance coverage Restricted

Ansvar Insurance coverage Restricted

Capricorn Mutual Restricted         

Vero Insurance coverage

Winner

Vero Insurance coverage

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Company Property and Casualty

Finalists

Allianz Australia Insurance coverage Restricted

FM

Liberty Particular Markets

Vero Insurance coverage

Zurich Australian Insurance coverage Restricted

And the joint winners are FM and Zurich Australian Insurance coverage Restricted  

Speciality

Arch Underwriting at Lloyd’s

EBM Lease Cowl 

Interruption Underwriting Businesses. (IUA)

Mecon Insurance coverage Pty Ltd

Millennium Underwriting Businesses Pty Ltd

NTI Restricted

PassportCard Australia Pty Ltd

Pen Underwriting Pty Ltd

Joint Winners

NTI Restricted & PassportCard Australia Pty Ltd

========================

Purple Mansfield: for Going Nicely Above and Past

Winner

Denise Di Giacomo Allianz Australia Insurance coverage Restricted.

====================================================

Gold Mansfield:

Finalists

FM

NTI Restricted

PassportCard Australia Pty Ltd

Suncorp Insurance coverage

Vero Insurance coverage

Zurich Australian Insurance coverage Restricted

Winner

Vero Insurance coverage

Thank Yous

Our honest because of our fantastic and beneficiant sponsors, Steadfast Claims Options and icare. Each have been with and embody the ideas of the Mansfield’s because the Award’s  inception. We additionally thank the presenters Steve Toppervoc and Andy Martindale from Steadfast Claims Options and Tony Wessling and Mariam Tadros from icare.

The Mansfield’s stay a not-for-profit occasion with the proceeds going to the Amal Mulia Orphanage in Bengkulu, Sumatra, a stone’s throw from Fort Marlborough, the positioning of the declare that gave rise to Lord Mansfield’s seminal resolution, giving rise to the precept that Utmost Good Religion by all events to the contract in insurance coverage is critical for insurance coverage to work.

Our thanks additionally to our fantastic and passionate visitor speaker, Stella Pruscino from Edgewise Insurance coverage Brokers and our Grasp of Ceremonies, Nathan Strempel, each of whom generously volunteered their time.

Greater and Higher in 2025

From the very begin of the Mansfield’s we’ve got been below strain to broaden the awards to others within the claims area. This strain has solely elevated 12 months on 12 months. From 2025, the Mansfield Awards will embrace 3 extra Awards. 1. Service Supplier Award; 2. Dealer Claims Workforce; 3. Loss Adjusting.

Extra particulars on these new classes might be launched shortly.

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