HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which are crucial to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the best way as much as their tenure and progress. On this publish, hear from Agent Assist Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.
Prior to now I labored for a grassroots group that linked Californians to inexpensive well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Inexpensive Care Act (ACA) and serving to individuals make higher choices about their healthcare. At HealthSherpa I assist shoppers discover educated brokers and guarantee brokers can present client assist – solely this time, in a nationwide setting.
I come from a predominantly Latino neighborhood; numerous people in the neighborhood don’t communicate English or have entry to sources in regards to the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my accomplice & little brother as my work profile image on Slack. It helps begin the dialog with different individuals – who am I personally, and who’re the individuals on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I discuss to individuals right here who’re focused on studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely focused on eager to know extra about me and my life. It’s this type of tradition that has made me really feel extra comfy right here than I’ve in some other job.
I’m developing on three years at HealthSherpa and we’re about to enter what shall be my third Open Enrollment Interval (OEP). I’ve finished numerous issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that finally assist insurance coverage brokers determine what data they want to be able to excel of their work.
General, I’m most happy with having helped develop a powerful data base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you just’ll discover at HealthSherpa. To look again and take into consideration what I’ve finished right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been capable of accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it could actually really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly suggest you embrace the unknown. You may need a baseline thought of what the ACA is, however as you dive deeper, there’ll all the time be some component of the ACA that you just’ll encounter, and also you gained’t acknowledge or perceive it instantly. These are alternatives to be taught one thing new, and your workforce will provide help to determine it out. It’s crucial to assist one another in our work, in order that we are able to additional deepen our data base.
I like practising languages and translating for folk in several methods. I’ve love each for the languages themselves, and likewise the training and acquisition of language expertise. For me, studying languages is about attending to know individuals and their environments. It’s a talent, nevertheless it’s additionally a option to be taught extra in regards to the world.
I’m bilingual in Spanish and English and likewise realized Japanese as a toddler. Later in life, I studied French and German as nicely. I really feel like I can’t fairly name myself a polyglot, however at house there are phrases, phrases, and entire sentences in Japanese or Spanish although we primarily communicate English- it’s a little bit of a whirlwind.
Need to work with Kino and the remainder of our phenomenal workforce? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!
